Frequently asked questions

EuroClub 2026 is organized by GoLive Marketing GmbH – LiveGroup. as part of the Eurovision Song Contest and takes place at PraterDome in Vienna’s Prater. PraterDome is Austria’s largest nightclub and provides the perfect setting for the official ESC afterparty event.

EuroClub will be open during the official ESC week from Monday to Saturday (11–16 May 2026). The exact dates correspond to the official ESC calendar 2026.

EuroClub is open daily during the core hours from 22:00 to 04:00 (next day). On selected days extended opening hours may apply as announced on site.

PraterDome can be reached via Vienna’s public transport network:

U1 (Red Line): Station Praterstern – approx. 10 minutes walking distance

U2 (Purple Line): Station Messe-Prater – approx. 8 minutes walking distance

Tram 5: Stop Praterstern – direct connection to the underground lines

Night lines N31, N41 & N71 for late-night return journeys

Vienna’s public transport operates 24 hours a day.

Please use public transport whenever possible to reduce emissions and support our sustainable event operations.

Arrival by car is possible. There are paid parking garages nearby (e.g. Prater 9, 1020 Vienna) as well as paid parking spaces along Praterstraße and in the surrounding area.

Vienna offers a wide range of hotels in all price categories. The 2nd district (Leopoldstadt) is located right next to PraterDome and offers many accommodation options within walking distance. We recommend booking early as ESC week is very popular.

Your ticket is valid in digital form. Please have it ready on your smartphone. A QR code will be sent by email after purchase. In case of technical issues please contact our support team before the event at info@euro-club.at

Tickets are personalized and non-transferable. Reselling tickets via third-party platforms is not permitted. We strongly recommend purchasing tickets only through official channels, as counterfeit tickets do not guarantee entry.

Tickets are available at www.euro-club.at

Tickets can be purchased via our online ticket shop. After completing the purchase you will receive an email containing all necessary information as well as your ticket as a PDF sent to the specified email address.

Further information about ticket sales will follow.

Tickets are available exclusively online via our official website. Due to high demand we recommend purchasing early. A limited number of tickets may be available at the box office, subject to capacity.

Event ticket for a selected event: Admission to one selected event (evening or afternoon event)
Weekly ticket: Admission to all 6 evening event days (Monday to Saturday), while stocks last. The weekly ticket is valid for evening events only. It does not include admission to additional events.

You can find current prices and availability on our website.

Discounts for people with disabilities and possible accompanying persons are available. Please contact us before purchasing via our official contact address: esc@fullaccess.at

Bag checks and personal security checks will take place at the entrance. Please allow sufficient time, especially during peak hours.

• Outside food and beverages

• Glass bottles and cans

• Professional camera and audio recording equipment (DSLR, video cameras)

• Selfie sticks and drones

• Pyrotechnics and laser pointers

• Weapons or dangerous objects of any kind

Security staff reserve the right to confiscate prohibited items or deny entry.

Yes. PraterDome offers a paid cloakroom service as well as lockers. We recommend leaving unnecessary valuables at home. Maximum permitted bag size: DIN A4.

There is no strict dress code, we warmly invite everyone to embrace their ESC spirit! Whether fan outfit, glitter, costume or smart casual: show your personality. Sportswear and flip-flops are not permitted.

The purchase of a ticket allows one-time entry to the club (one-way ticket). Re-entry after leaving the club is not permitted.

At PraterDome you can pay either by debit card or in cash.

Yes. All bars offer non-alcoholic beverages (soft drinks, water, juices, non-alcoholic cocktails). We promote responsible alcohol service.

Yes. Guests with a valid disability ID and registered accompanying persons will receive free admission for their companion.

There are sufficient restroom facilities available in the club, including accessible restrooms.

Trained security staff, first aid teams and awareness teams are present throughout the venue. A first aid station is located at the entrance. At any time you can approach an awareness or security staff member or go to the information desk in the entrance area.

EuroClub stands for tolerance, diversity and mutual respect. Discrimination, harassment or abusive behaviour of any kind will not be tolerated and will result in an immediate ban from the venue. Our trained awareness team is available throughout the evening.

In accordance with Austrian law, smoking is strictly prohibited in all indoor areas. Smoking is only permitted in designated outdoor areas.

Unfortunately assistance dogs are not permitted inside EuroClub. We understand that this may present challenges for some guests and we are happy to work with you to find alternative solutions.

If you have further questions or special requirements please contact our team at esc@fullaccess.at

Follow us on Instagram and Facebook for the latest news and programme updates.

Email: info@euro-club.at

Website: www.euro-club.at

Please note that during ESC week we receive a high volume of inquiries and kindly ask for your patience in awaiting a reply.

In the unlikely event of cancellation or significant changes, all ticket holders will be notified via email. Information about refunds or further steps will be published on our website.

The Golden Years Party is an afternoon event featuring Eurovision classics, evergreen hits, and Austrian ESC acts. It is aimed in particular at an older Eurovision-loving audience, but is intentionally designed as an intergenerational event. 

The Kids Disco is an age-appropriate ESC event for children aged 6 to 12, featuring Eurovision music and ESC star Auri as the planned special guest. Children may only attend when accompanied by an adult. 

For admission, adults must present a valid photo ID and children must present proof of age (school ID or e-card) at the entrance. Tickets are valid as one-way tickets only. This means there is no re-entry once the venue has been left.

No. The EuroClub Fan Weekly Ticket is valid exclusively for the evening events. The Kids Disco, Golden Years, and other additional events are not included in the ticket.

Advance ticket sales for both events, Golden Years and Kids Disco, start on 8 April at 12:00 pm via www.euro-club.at, while stocks last.

Yes. Adults will only be admitted if accompanied by at least one child. Adults without a child will not be admitted to the event. This rule is intended to protect the participating children.

Parental or adult supervisory responsibility remains with the parents or accompanying adults throughout the entire event. Event staff will be present for security and organisational purposes, but no individual childcare will be provided.

No. Children may only attend the Kids Disco when accompanied by an adult. Accompanying adults are generally parents/legal guardians or other persons over the age of 18 who have been entrusted with supervision.

At the entrance, adults must present a valid official photo ID and children must present proof of age. This is required for both adult accompanying persons and children.

We unfortunately cannot guarantee that tickets will be available at the door. This depends on the venue capacity on the respective event day.

No, there is currently no waiting list for EuroClub tickets.

Week passes are only available while stocks last. Once sold out, they will not be restocked. In future sales rounds, individual day tickets may still become available.

No, as ticket details cannot be changed, official resale or transfer to another person is unfortunately not possible.

No. Even with a VIP reservation, a separate valid admission ticket is still required. Entry cannot be granted without it.

Yes. The minimum spend only applies to the reserved table or lounge. Admission tickets must be purchased separately.

Yes. Even if the table or lounge is used by fewer people than planned, the full minimum spend still applies.

No, you do not have to arrive exactly at the booked time. You are welcome to arrive later.

Yes, the current plan is for the live show to be shown on all floors.

The show will be screened in the venue, but we unfortunately cannot guarantee an unobstructed view from every table. This depends on the table location and on other guests standing in the room during the show.

Yes, in general the live broadcast will be audible throughout the venue.

We unfortunately cannot guarantee this, as most acts are only at the venue for a short time around their performance.

All current information will be shared on the official EuroClub website and on our Instagram account.